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20 October 2008
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DP INFO TO LAUNCH 'DELPHI FOR CUSTOMER MANAGEMENT' IN SINGAPORE
Experian's flagship
products will help local companies manage their
customer risk
20, October 2008 [Singapore]
As part of its relationship with global information services company Experian, DP Information Group (DP Info) today announced plans to introduce a new credit assessment product in Singapore - Delphi for Customer Management (DCM).
Experian is the global leader in information services with revenues in excess of US$4 billion and supporting clients in more than 65 countries in the world. DP Info is the leader in the provision of credit and business information services in Singapore.
DCM is a total integrated credit solution that identifies changes in the credit behaviour of existing customers, then, using a suite of highly predictive behavioural scorecards it provides an updated risk assessment. DP Info expects the new service to be available in the first half of 2009.
DCM allows financial institutions and businesses to identify and act upon the changing risk profile of customers. When a customer account is identified as having had a significant credit related event, a recalculation of bureau score is done and the details are returned to the client.
For example, DCM is regularly updated to ensure that significant changes – such as changes of address, sudden increases in credit activity, registration of new judgments and missed payments – are registered and acted upon so that the customer is re-scored using the latest information. It provides a regularly updated risk assessment of all customers, taking into account activity with other institutions and non-bank credit information to give a true customer view'.
According to Ms Chen Yew Nah, Managing Director of DP Info, having fast access to changing customer credit profiles is critical to ensuring relationships are effectively managed.
"The benefit of DCM is the ability it gives a company to make faster and yet accurate decisions. It can provide a company with a regularly updated risk assessment of all its customers. DCM combines information regarding a customer's credit position with details of credit activity at other lending institutions to provide a 360-degree view of customer borrowing trends and changes in their borrowing status."
"This means lending and customer management decisions are based on a complete borrowing picture to drive appropriate, responsible decision making and improve overall customer management," Ms Chen said.
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Contact: Matthew Shaw
April Ng
Rubicon consulting
DP Information Group
O: (65) 6465
3029 P: (65) 6507 2340
H:
(65)
9851 9340 H: (65) 9820 1080
matthew@rubicon.com.sg
april@dpgroup.com.sg
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ABOUT EXPERIAN
Experian is a global leader in providing information, analytical and marketing services to organisations and consumers to help manage the risk and reward of commercial and financial decisions.
Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organisations around the world to establish and strengthen customer relationships and provide their businesses with competitive advantage.
For consumers, Experian delivers critical information that enables them to make financial and purchasing decisions with greater control and confidence. Clients include organizations from financial services, retail and catalogue, telecommunications, utilities, media, insurance, automotive, leisure, e-commerce, manufacturing, and property and government sectors.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Experian has corporate headquarters in Dublin, Ireland and has operational headquarters in Costa Mesa, California and Nottingham, UK. The Group employs approximately 15,500 people in 38 countries worldwide, supporting clients in over 65 countries around the world. Continuing sales for the year ended 31 March 2008 were $4,059m (£2,020m / €2,858m).
For more information, visit www.experianplc.com
For further information, please contact:
Experian Asia Pacific
Margaret Lam
Tel: +852 2839 5276
margaret.lam@hk.experian.com
ABOUT DP INFORMATION GROUP
DP Information Group (DP Info) is Singapore's leading credit and business information bureau. A veteran of 30 years, it currently serves 95% of Singapore's financial institutions and 75% of its leading law firms. Through its online information portal, QuestNet, DP Info enables clients to make confident credit management decisions everyday based on comprehensive, accurate and reliable information.
DP Info offers a credit scoring solution for the national credit consumer market and is also a developer of DP Credit Ratings, a proprietary corporate credit ratings model based on the probability of default.
DP Info is an advocate of the SME and entrepreneurial communities. Through its ACRA-appointed service bureau, DP Bureau, it assists these 2 segments in starting their business and operating them effectively and efficiently through their initial years.
DP Info Group's minority stakeholder is Experian®, one of the world's largest credit reference agencies. With this relationship, Experian brings to DP Info global technical and developmental expertise in a wealth of areas including consumer and corporate credit analytics. Additionally, it enhances DP Info's existing services and enables the implementation of international best practices to meet the demands of a global economy. Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.
Information Services
- Corporate / Individual Information & Litigation Searches
- Industry Research & Survey Management
- Singapore 1000 & SME 500 and Singapore International 100 Rankings; Fastest Growing 50 & SME Growth Excellence Recognition Certifications
- Marketing Lists & Campaign Management
- Credit and Legal Monitoring
Credit Management Services
- Corporate Credit Rating & Consumer Scoring
- Corporate & Consumer Credit Bureau
- Debt Recovery & Account Receivables Management & Training
- Credit Portfolio Analysis & Consultancy
SME Bureau & Advisory Services
- Registration & Filing of Local & Foreign Companies/Business
- SME Regulatory / Application / Business Services
- SME Advisory Services
- ACRA Appointed Service Bureau for BizFILE
- MOF Appointed Bureau for Government Supplier Registration Services (GSRS)
- Corporate Secretarial & Management Services
DP Information Network Pte Ltd is an ISO/IEC 27001 Information Security & Data Management certified company. Certification No. GB06/68548
www.dpgroup.sg
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